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Success Story
IOWA HEALTH SYSTEM “Initially, TEAM understood our needs,” says Jim Mormann, VP/CIO of Iowa Health System. “We are a unique organization, and as time went on our needs changed. TEAM was right there with us through it.” This is the way that TEAM has done business from the beginning. You know your business and we know data centers. “Our core business is information technology in health care and that means focusing our expertise in clinical applications,“ says Mormann. “So, when we were challenged with some important decisions facing our center data center configurations, we went to the experts of data center management.” MANAGEMENT If managing the environmentals of a data center isn't the core of your business, then couldn’t your time b e better utilized elsewhere? As Iowa Health System has experienced, managing a data center is a very time consuming activity, so they turned to TEAM for expert management. “It just made sense to focus on our core competencies instead of data center environmentals,” says Mormann, “and TEAM offered state-of-the-art secure underground facilities to store our information.” And now Iowa Health System can focus in on what they do best – grow their core business. FLEXIBILITY With today’s technology, changes are happening constantly, and Iowa Health System is no different. “TEAM has shown their strength in flexibility during our migration of hardware from our existing data center to their facility,” says Mormann. TEAM focuses on flexibility and taking care of the customer’s needs. And going the distance to make sure that happens. Jim Mormann experienced this flexibility and service first-hand. “Since our business is a 24/7 business it was important that these moves be well-planned and implemented without error to ensure only a brief interruption in service. In this, TEAM succeeded.” SATISFACTION TEAM offers the reliability and consistency that you expect in the company that manages your data center. Companies from all over the Upper Midwest have benefited from TEAM’s professionalism and expertise in the industry. Iowa Health System is one of these companies. “We believe that this relationship with TEAM is absolutely the right direction for Iowa Health System, and given the option to revisit the decision, we would not change a thing,” says Mormann. They no longer have to worry about the data center environmentals at their company, especially during storm activity, but IHS is still in control of the servers and data, which was an important aspect of the relationship from the beginning.
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